When you are in a business, you should do background checks on your suppliers. You should check for their performance record history. How often do they miss delivery commitments? How much customer returns do they have? How big is their actual production capacity in relation to your needed quantities? Who are their other customers that trust them? This is to ensure that they are trustworthy and that they deliver the goods and supplies to you at the time they committed, at the quality they committed and at the quantity they committed. If they can do so, then they are due for repeat orders from you.
You should also do background checks on your customers. While this is not a common practice since businesses want to get every possible customer they can have, it may deem necessary in special cases like in the case of selling firearms. They shouldn't sell to any Tom, Dick and Harry that walks in the store then pays cash and leaves with a 12 gauge shotgun and ammo. Firearm dealers need to do background checks on their potential buyers to make sure that they are not selling it to unscrupulous individuals that may use it for crimes and violent activities.
So even if you are not a firearms dealer, it wouldn't hurt doing a sales interview finding out the background of your customers and do some random background checks validating them.
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